Queue Transactional Emails


KoalaBrain KU sends emails to both you and your patrons to notify you of events in the system.

So that you are aware of which fields and input are included in these emails, an overview of them is displayed below.


Position Marked Absent

Your queue position for [ queue->name ] has been CANCELLED by [ premises->name ].

You were absent when called to this queue position and the premises was forced to keep the queue moving.

To re-join this queue you will need to scan the code and wait until your new position is ready.

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Open Hours:
[ Open Hours ]

Closed Dates:
[ Closed Dates ]

--------------------

For more information, or to follow up please contact: 

[ premises->name ]

[ premises->description ]

[ premises->website ]
[ premises->email ]
[ premises->phone ]

[ premises->address ]

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This email was sent by [ premises->name ] via the KoalaBrain KU Booking system.  Replies will be sent to [ premises->name ] but may not be monitored.


Position Cancelled

Your queue position for [ queue->name ] has been CANCELLED by [ premises->name ].

To re-join this queue you will need to scan the code and wait until your new position is ready.

--------------------

Open Hours:
[ Open Hours ]

Closed Dates:
[ Closed Dates ]

--------------------

For more information, or to follow up please contact: 

[ premises->name ]

[ premises->description ]

[ premises->website ]
[ premises->email ]
[ premises->phone ]

[ premises->address ]

--------------------

This email was sent by [ premises->name ] via the KoalaBrain KU Booking system.  Replies will be sent to [ premises->name ] but may not be monitored.


Queue Joined


You've successfully joined the queue for [ queue->name ].

You will be alerted by [ premises->name ] when your position in the queue is ready, so keep an eye on your emails!

The premises may cancel your position if you do not arrive promptly, so don't stray too far.

--------------------

Further Instructions: 
[ queue->instructions ]

Open Hours:
[ Open Hours ]

Closed Dates:
[ Closed Dates ]

--------------------

For more information, or to follow up please contact: 

[ premises->name ]

[ premises->description ]

[ premises->website ]
[ premises->email ]
[ premises->phone ]

[ premises->address ]

--------------------

This email was sent by [ premises->name ] via the KoalaBrain KU Booking system.  Replies will be sent to [ premises->name ] but may not be monitored.


Position Ready


IT'S YOUR TURN IN THE QUEUE! 

Your queue position for [ queue->name ] at [ premises->name ] is ready now.  Please make your way there ASAP.

The premises may cancel your position if you do not arrive promptly.

--------------------

Further Instructions: 
[ queue->instructions ]

Open Hours:
[Open Hours]

Closed Dates:
[Closed Dates]

--------------------

For more information, or to follow up please contact: 

[ premises->name ]

[ premises->description ]

[ premises->website ]
[ premises->email ]
[ premises->phone ]

[ premises->address ]

--------------------

This email was sent by [ premises->name ] via the KoalaBrain KU Booking system.  Replies will be sent to [ premises->name ] but may not be monitored.